Privacy Policy
Last updated: January 24, 2026
1. Introduction
Welcome to PipeReceptionist, a product operated by Arcene LLC. Your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website PipeReceptionist.com, use our services, or interact with us in any other way.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing information, or other details you provide when making a purchase or filling out a form.
Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, and pages visited.
Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to improve your experience and analyze website traffic.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our products and services
Automate communications and call handling to respond to inquiries, route calls, assist with scheduling, and deliver service-related messages via phone or SMS based on user-provided contact information and consent.
Process payments and complete transactions
Communicate with you about updates, offers, or support
Analyze usage to enhance site performance and marketing
Comply with legal obligations
4. How We Share Your Information
We do not sell your personal data. However, we may share it with:
Service Providers:
Third-party vendors who help us operate our business (e.g., payment processors, email marketing platforms).
Legal Compliance:
When required by law, or to protect our rights, property, or safety.
Business Transfers:
In case of a merger, acquisition, or sale of assets.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, hosting providers, and communication platforms, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We take appropriate measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications
Disable cookies in your browser settings
To exercise these rights, Contact us at [email protected] or [email protected].
7. Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. SMS Text Messaging Consent
PipeReceptionist (operated by Arcene LLC) uses SMS text messaging to communicate with users who voluntarily provide their phone number and explicitly consent to receive text messages.
By submitting a form on our website and selecting the applicable consent checkbox, users agree to receive SMS text messages related to:
Appointment confirmations and reminders
Missed call follow-ups
Scheduling and rescheduling assistance
Service-related notifications
Occasional marketing messages (only if separately consented)
Message frequency may vary.
Message and data rates may apply.
Users may opt out of SMS messages at any time by replying STOP.
For assistance, users may reply HELP.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
PipeReceptionist
Operated by Arcene LLC
Email: [email protected]
Website: PipeReceptionist.com
This website is not a part of the Facebook website or Facebook Inc. Additionally, this website is NOT endorsed by Facebook in any way. Facebook is a trademark of Facebook, Inc.
NOTE: PipeReceptionist is a product of Arcene LLC, the company responsible for operations, billing, and support.
Copyright © 2026 Arcene LLC Terms & Conditions | Privacy Policy